May we support you?

Management Consulting

Are you about to make important strategic decisions? We support your IT in mastering the current strategic, organizational and technological challenges and ensure that it can remain the driving force for innovation and growth.

IT strategy development:

• Analysis of the current IT landscape and processes.
• Development of a long-term IT strategy that sustainably supports your business goals.
• Advice on the selection of new technologies and platforms.

Digital transformation

• Support with the transition to modern IT infrastructures.
• Optimization of digital customer services, e.g. apps, self-service portals and chatbots.
• Conception of the integration of innovative technologies into the existing system landscape.

System integration and modernization:

• Advice on the integration of core systems such as policy administration, benefits and claims management.
• Support in replacing your legacy systems with modern solutions.

Cost efficiency and outsourcing:

• Analysis of the IT cost structure and identification of potential savings.
• Advice on the selection and management of IT service providers or on the decision to outsource.

Process optimization:

• Review and redesign of IT processes to improve efficiency and cut costs.
• Automation of recurring tasks.
• Implementation of agile methods for faster implementation of IT projects.

Interim-Management

When can interim management make sense?

Bridging management vacancies:

• Temporary filling of a position, e.g. due to the sudden absence of a managing director or division manager.
• Ensuring continuity in management until a permanent solution is found.

Quick problem-solving:

• Assumption of management tasks in crises, e.g. for restructuring or reorganization.
• Rapid implementation of measures to solve operational problems.

Relief of the management:

• Temporary assumption of operational responsibility to relieve the existing management and create scope for strategic tasks.

Restructuring and reorganization:

• Efficient management in critical situations, e.g. financial bottlenecks, to get the company back on track.
• Cost optimization and process redesign.

Special tasks:

• Development of new business areas or markets.
• Introduction of new technologies or IT systems.

Advantages of interim management

Interim managers have clear goals and are focused on measurable results.

As they are external, interim managers act neutrally and can make difficult decisions without internal political considerations.

Migration Consulting

With extensive experience and expertise that is undoubtedly unique on the market, we provide support in the planning, implementation and optimization of migration projects.

We ensure that your migration project runs smoothly, efficiently and risk-free, while ensuring business continuity. We focus on making optimal use of already scarce resources, adhering to schedules and minimizing and mitigating potential risks.

Program Initialization

A program consists of several projects that jointly pursue an overarching strategic objective.

We help you to set up your new program in a clearly structured manner and launch it effectively by creating all the necessary conditions to achieve the planned objectives. Initialization lays the foundations for a coordinated, efficient and targeted approach throughout the entire duration of the program, minimizing the risk of delays, inefficiencies or deviations from objectives.

Essential aspects of successful program initialization:

Clear definition of goals and benefits

Program sponsorship and stakeholder management

Governance structure and organization

• Roles and responsibilities
• Decision-making processes
• Control mechanisms

Program structure and planning

• Scoping
• Planning
• Milestones

Resource management

• Capacity planning
• Identify resources
• Managing external partners

Risk and opportunity management

Technical and organizational requirements

Motivation and kick-off

Multiproject Management

Strategic requirements and operational necessities mean that several, often interdependent or competing projects have to be carried out in parallel.

The simultaneous management of many projects increases the overall complexity and therefore the requirements for coordination and prioritization. The projects often share limited resources such as budget, personnel or technical infrastructure.

The strategic projects serve overarching corporate goals and must therefore be coordinated with one another.

We support you in your multi-project management with

Strategic planning

• Selection and prioritization of projects that belong to the portfolio
• Ensure that projects meet strategic corporate objectives.
• Assessment of the potential benefits and risks of individual projects.

Resource management

• Allocation of resources (e.g. personnel, budget, time) between projects.
• Recognizing and resolving resource conflicts.
• Optimizing the use of resources across all projects.

Monitoring and control

• Continuous monitoring of the progress of individual projects.
• Ensure that projects stay on time, on budget and on quality.
• Introduction of escalation processes in the event of deviations.

Risk management

• Identification and assessment of risks arising from the interaction of several projects.
• Development of risk mitigation measures at portfolio level.

Communication and coordination

• Promoting the exchange of information between the project teams.
• Ensure that stakeholders are informed about the progress of all projects
• Harmonization of dependencies between projects.

Prioritization and decision-making

• Determine which projects have priority in the event of competing requirements.
• Making decisions about project stops, adjustments or the start of new projects.

Quality management

• Monitoring compliance with quality standards in all projects.
• Ensure that the results of the projects meet the strategic objectives.

Project Consulting/Reviews/Audits

Project consulting refers to advisory support during the entire project life cycle.

Typical tasks are:

Initialization and planning:

• Analysis of project goals and requirements.
• Development of project plans, schedules and milestones.
• Support with resource planning and budgeting.

Method and process consulting:

• Introduction and adaptation of project management methods (e.g. Agile, Waterfall, PRINCE2).
• Optimization of project organization and communication processes.
• Support in the selection and implementation of project management tools.

Risk management:

• Identification and assessment of project risks.
• Development of risk mitigation measures and escalation strategies.

Change management:

• Supporting change processes within the project.
• Support in communicating with stakeholders and dealing with resistance.

Monitoring and control:

• Regular review of project progress and adherence to time and budget plans.
• Development of recommendations for action to solve problems and optimize processes.

Crisis management:

• Support for projects that are behind schedule or have critical problems.
• Realignment and restructuring of endangered projects.

Project reviews are structured reviews of a project at defined points in time to ensure that it is on track and achieving the planned objectives.

Project audits are in-depth and independent reviews of a project that focus on compliance with standards, processes and legal requirements.

Together we will discuss which of the methods or a combination of these is best for your current project situation:

Process Optimization

Process optimization in IT can bring significant benefits by reducing costs, increasing quality and making your IT more agile. With a structured approach and the right methodology, both short-term improvements and long-term competitive advantages can be achieved.

Starting points for process optimization in your IT:

Service management processes:

• Optimization of ITIL processes such as incident management, problem management and change management.
• Improvement of service level agreements (SLAs) and response times.

Software development processes:

• Introduction or optimization of agile methods such as Scrum or Kanban.
• Automation of development and deployment processes (DevOps, continuous integration/continuous deployment).

Infrastructure management:

• Automation of routine tasks such as server provisioning and patch management.
• Optimizing the use of cloud services and virtualized environments.

Data management and analysis:

• Improvement of data quality, access and analysis through optimized data processes.
• Automation of data warehousing and reporting.

Procurement and license management:

• Introduction of efficient processes for the procurement of IT resources and license management.
• Optimization of contracts and license models for cost control.

Security processes:

• Automation and optimization of processes for security monitoring and incident response.
• Introduction of a structured risk management process.

System Evaluation

When you select a new system or a new software component, you are sometimes committing yourself for years or decades to come. This choice must therefore be made carefully. We provide you with well-founded and neutral support.

It is important to evaluate the performance, suitability and efficiency of existing or potential new IT systems and to ensure that they meet the organization's requirements sustainably and in the long term. Technical, functional, economic, strategic and organizational aspects must be taken into account.

Important aspects of a system evaluation:

Target definition

• Clear objective: What should the evaluation achieve? (e.g. optimization, new procurement, expansion).
• Define criteria: Which aspects should be examined? (e.g. performance, user-friendliness, costs).

Analyze requirements

Technical requirements:

• Performance (e.g. speed, availability, scalability).
• Security standards and data protection.
• Interoperability with existing systems.

Functional requirements:

• Does the system support the required business processes and functions?
• Customizability and expandability of the system.

User requirements:

• User-friendliness (usability).
• Support and training opportunities.

Selection of evaluation criteria

Qualitative criteria:

• Functional coverage, user-friendliness, safety features.

Quantitative criteria:

• System speed, availability (e.g. SLA fulfillment), costs (one-off costs, operating costs).
• Durability and adaptability to future requirements.
• Manufacturer support and community involvement.

Evaluation methods

• System tests: Practical tests to evaluate functionality and performance.
• Surveys: Obtaining feedback from users or stakeholders.
• Benchmarking: Comparison with similar systems or industry standards.
• Simulations: Modeling of scenarios to test system behavior under load.
• SWOT analysis: evaluation of strengths, weaknesses, opportunities and threats.

Economic consideration

Cost-benefit analysis:

• Acquisition costs, implementation costs and ongoing operating costs.
• Savings potential and ROI (return on investment).

TCO (Total Cost of Ownership):

• Total costs over the service life of the system.

Risk analysis:

• Assessment of risks such as downtimes, security gaps or maintenance costs.

Consideration of compliance and standards

Legal requirements:

• Data protection laws (e.g. DSGVO, GDPR).
• Industry specifications and regulatory requirements.

Technical standards:

• Compatibility with industry standards (e.g. ISO, ITIL).

Interdisciplinary cooperation:

• Involve IT, specialist departments, management and end users.

Transparent communication:

• Inform all those involved about the objectives, progress and results of the evaluation.

Documentation of the results

Create report:

• Results of the tests and analyses.
• Recommendations for measures (e.g. optimization, system change).

Decision template:

• Clearly and comprehensibly prepared for management.

Piloting

• If possible, try out the system in a test environment or with a small user group to gain practical experience.

Supplier Management

Managing your suppliers can sometimes be annoying and keep you away from your core business.

However, efficient supplier management is essential to ensure a reliable and cost-optimized supply and to exploit competitive advantages. Monopoly suppliers or partnerships that are difficult to replace, on the other hand, can harbor risks and require special attention.

Effective supplier management can bring significant benefits through:

Target definition

• Optimizing purchasing conditions and achieving efficiency gains.

Risk minimization

• Reduction of dependencies and susceptibility to faults.

Quality improvement

• Ensuring consistent or better standards.
• Ensure that suppliers are technologically up to date.

Strategic partnerships

• Promoting innovation and joint developments.

Sustainability

• Ensuring ecological and social responsibility.

We are happy to help you set up an effective and beneficial supplier management system.
We support you with:

1. Supplier selection

Identification, tendering and selection of suitable suppliers.

2. Onboarding

Integration of the supplier into the company's processes and systems.

3. Performance management

Continuous monitoring and feedback on supplier performance.

4. Risk management

Monitoring risks and taking countermeasures.

5. Supplier development

Continuous improvement of cooperation and promotion of innovation.